Frequently Asked Questions
Everything you need to know about your HBO Shop experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please note that certain limited edition or digital items may be final sale.
Are the products officially licensed?
Yes, every item sold on the HBO Shop is 100% officially licensed merchandise, ensuring the highest quality and authenticity for our fans.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.