Returns & Exchanges

At HBO Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through the portal and affix it to the outside of your package, covering any previous marks.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy to monitor the status of your refund or exchange.